Frequently Asked Questions

How long does delivery take?

Every piece is made to order. Current lead time is 2 to 4 weeks, and shipping is included.

How is it installed?

Most pieces are built for a two-person install with no crane. Install with your own crew or a local contractor; we provide guidance and documentation. We do not perform installation.

What are your products made of?

A patented specialty composite that looks and feels like real rock. UV-stable color runs throughout, so it resists fading, cracking, and weathering, and will not rust, rot, or splinter.

How durable are they?

They are engineered for long-lasting outdoor durability: maintenance-free, UV-stable color throughout, built to hold up season after season outdoors.

What about a warranty?

For warranty details, see our Policies page.

Are they safe?

Yes. Our products are safe, durable, and CPSC compliant, and built for safe outdoor play.

Where are they made?

100% American made. Every piece is manufactured to order in the USA.

Do you make custom pieces?

Yes. Beyond the fixed-price catalog, we build custom play and climbing features to your vision. Request a quote to start.